Check In/Check Out
Unless otherwise noted, check in time for all properties is 4:00 pm. Check out is by 10:00 am. If you would like an early check in or late check out, please make a request at the time of booking. We do our best to accommodate requests whenever possible. Late departure may result in charges of additional rent.
Cancellation Policy
Cancellations 60 days prior to arrival are refundable less a 15% service charge. Within 60 days of arrival, no refunds will be issued under any circumstances unless the property is re-rented.
In the event Andre’s Apex Property Management, LLC is able to re-rent the Property to another renter for the same or more rental payment, then Andre’s Apex Property Management, LLC will return to the original renter the security deposit and all payments made by the Renter, less the 15% cancellation fee and any expenses incurred by Andre’s Apex Property Management, LLC in re-renting the Property.
Renter acknowledges and confirms that these remedies are reasonable liquidated damages for Renter’s failure to carry out Renter’s responsibilities under the rental agreement.
Damage Waiver Policy
Guests are required to submit a refundable fee of $1,000.00 for all unintentional and incidental damage to the rental property and its contents, not to exceed $1,500.00 The Damage Waiver does cover intentional damage, theft, excessive cleaning or any damage or flea infestation caused by a pet.
Pets
Most rental homes do not allow pets. The owner may still have had a cat or dog in residence. We can make no guarantee for an allergen-free home. If a homeowner does permit pets, the tenant is responisble for cleaning the area around the Rental Property of all pet excretions in addition to removing pet hair from inside the Rental Property and its furnishings prior to departure.
In the event that additional cleaning, laundering services or material damage are required due to the pet, Andre’s Apex Property Management, LLC will bill the tenant or the tenant’s credit card on file. Any undeclared pet found in or about a “not pet” home is grounds for immediate eviction and forfeiture of all monies paid, and will result in a monetary penalty of no less than $250.00.